You have a technical problem with your scooter, need advice or have general questions about ordering, shipping or warranty? Most of your questions are already answered in the FAQ.
You cannot find the answer to your question in the FAQ? You want to order a repair or make a warranty claim? Please click here for the appopriate service form.
Please note that we can only process warranty claims if you have purchased directly from us. In all other cases, please contact your dealer/seller directly.
Please describe the error as detailed as possible.
In case of a warranty claim, please upload the invoice documents and take additional pictures of the vehicle. Pictures or videos taken with your mobile are more than enough. Pictures will help us to guess the damage and provide you with a first cost estimate. The more information you provide the faster and more effective we're able to work. Especially sound recordings and videos help us to identify any problems with the motor.
1. Invoice (optional for warranty cases)
2. Photos or videos of the damage (optional)
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